Consumer Protection

PTE Tutorials recognizes the importance of privacy of personal information. We hereby declare that we collect, use and disclose personal information responsibly and only to the extent necessary to meet consumer protection mandate and our regulatory activities. We have a strong sense of confidentiality and consider consumer protection as our priority.

Delivery Policy

PTE Tutorials has a cloud-based interface. The various services offered and their charges are explicitly mentioned on the website. Particular service can be accessed via the website once you have purchased it. You can access only those service(s) that you have purchased from the website. In case you have been given certain service(s) as a part of some promotional activity then you will be given access to those mentioned service(s) only. The offers and services may change without prior intimation. Being an online platform, the website is prone to uncontrollable and sudden issues like increased loading time, bad internet connectivity, feature incompatibility, and any other technical difficulties. PTE Tutorials is not liable for any loss occurred dues to such uncontrollable problems. PTE Tutorials website may plan and implement maintenance without any prior notice on account of which the services might become unavailable for a short period of time.

Cancellation & Refund Policy

We don't offer any refund in any given circumstances. This goes true even for the 'evaluation' feature. Nevertheless, refund on cancellation is possible. To get refund on cancellation, you SHOULD NOT have taken single test from the set of tests provided to you and cancellation request should be initiated within 24 hours of purchase. Please note that cancellation will delete your account from all of our portals.

Security

PTE Tutorials operates secure data networks that are designed to protect your privacy and security.

Disclaimer

If you are purchasing any products/services for India then all prices mentioned in the website are in Indian Rupees (INR). This online merchant is located in India.

If you are purchasing any products/services for Australia then all prices mentioned in the website are in Australian Dollar (AUD). We use Paypal.

If you are purchasing any products/services outside the India & Australia then all prices mentioned in the website are in US Dollar (USD). We use Paypal.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.